Privacy Policy

TENKENSOUI Co., Ltd. (hereinafter referred to as “TENKEN”) promotes the protection of individual information policy as follows: by establishing principles of personal information protection, and ensuring that all of the staff understand the importance of  personal information protection and commit to enforcing it.

Management Practice of Personal Information

TENKEN shall maintain personal information in an accurate and up- to-date form. We shall carry out safety measures to maintain strict control of personal information and take necessary actions including maintaining security systems, keeping the management systems in order, educating employees and also making other efforts to prevent illegal and/or outside access, loss, destruction, alteration or leakage of personal information.

Usage of Personal Information

Personal information provided to TENKEN by our customers will be used to send emails and deliver documents in response to answering inquiries and questions, and for the purpose of sending business and company related notification and information.

Safety Management Measures for Personal Information

All of the personal information collected will be stored in TENKEN’s information system data base. We comply with the Act on the Protection of Personal Information, restrict accessing rights and the number of users accessing personal information, and practice management in a strict and secure environment.

Regarding Disclosure of Personal Information to a Third Party

TENKEN will not disclose collected personal information to a third party without consent for purposes listed above; unless disclosure and/or provisioning of personal information is required and/or approved by law and regulation.

Customer Inquiry

If our customer wishes to inquire, correct and/or delete personal information of their own, TENKEN will ask for identity verification of the user before proceeding with the process.

Rules and Regulation Compliance and Revision

TENKEN will comply with laws, rules and other standards applicable to the personal information that we hold, and will review and update our privacy policy on an on-going basis for improvement.


TENKEN will not take any responsibility for any case, including providing false information or a third party’s personal data as one’s personal information during membership registration. Please contact us through the information listed below for questions regarding personal information and other inquiries you may have.

Contact Information

TENKENSOUI Co., Ltd. 3-4-20, Kyutaromachi, Chuo-Ku, Osaka city, Osaka 541-0056, Japan TENKENSOUI Co., Ltd. Overseas Operations Division Tomohiro Yanagawa